Privacy & Policy
Effective Date: 22nd November 2024
Introduction
DCI Innovation values your privacy and is committed to protecting the personal and business data entrusted to us. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of data provided by our clients and describes your rights concerning your data. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect and process information solely to provide, improve, and secure our services for our clients. The types of information we may collect include:
- Business Information: Data provided by our clients, such as business name, contact information, transaction data, and any other relevant information necessary for providing services.
- User Data: Names, emails, designation and roles of individuals authorized by the client to access our services.
- Technical Data: Products, configuration information such as IP address, device type, operating system, and browser type, collected as part of our service delivery.
We do not collect sensitive information unless explicitly required to provide our services.
How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery: To deliver and improve our services, manage client accounts, and fulfill our contractual obligations.
- Security and Compliance: To monitor, prevent, and detect fraud, abuse, and other potential threats to the security of our services and client data.
- Communications: To provide clients with updates, information about service changes, and responses to client inquiries.
Data will not be used for any purpose not outlined in this policy unless explicit consent has been obtained.
Data Sharing and Disclosure
We treat all client data as confidential. We do not sell, trade, or otherwise transfer client information to outside parties except in the following cases:
- Service Providers: We may share information with third-party service providers who assist us in providing our services (e.g., cloud storage, email management). These parties are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Compliance: We may disclose your data if required by law, such as in response to a subpoena or other legal request, or to protect our rights and property.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, client data may be transferred to the acquiring company.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, and misuse. Security measures include, but are not limited to, data encryption, access controls, and regular audits. While we strive to secure client data, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon the termination of our services or at the client’s request, we will securely delete or anonymize personal data as per our data retention policy, except where data must be retained for compliance or legal obligations.
Breach Disclosure
As per applicable Privacy laws in Singapore, we adhere to inform any affected clients in a timely manner in the event of any data leak or unintended disclosure.
Client Rights and Choices
We afford all our clients the right to:
- Access, update, or delete personal information we hold.
- Object to the processing of your data or request a restriction on its use.
- Withdraw consent at any time, where consent is the basis for processing.
To exercise your rights, please contact us at [Contact Information].
International Data Transfers
If client data is transferred outside of Singapore, we ensure that appropriate safeguards are in place to protect data, such as standard contractual clauses approved by relevant authorities.
Varieties
Investment Advice From Diverse Experience Across All Client Types
our financial advisors and portfolio managers have decades of experience working with institutional clients and their consultants. We know what challenges you’re up against and the solutions needed to address them.
Closely Held Businesses
Corporations
Public Entities
Labor Unions
Portfolio
Goal-Based Management of Institutional Portfolios
Our Services Are
- Based on your personal needs and circumstances
- Focused and disciplined with an emphasis on trust, integrity, expertise, and service
- Designed to mitigate the amount of loss sustained during a market decline while optimizing overall investment returns
- Based on unbiased, professional experience